A message regarding Covid 19 / Coronavirus

To the friends and families we serve,

Assisting families and friends with loss is our privilege and honor as funeral directors. Given the reality of the COVID-19 pandemic, it is important to know that funeral directors throughout Massachusetts are taking precautions to limit exposure to the coronavirus.  We are still operating 24 hours a day, seven days a week making certain that those entrusted to our care and the families we serve are receiving uninterrupted service and attention, regardless of the cause of death.

In the last days and weeks, the Massachusetts Funeral Directors Association has been in regular contact with numerous state and federal agencies, including the Centers for Disease Control and the Massachusetts Department of Public Health, ensuring that the information Massachusetts funeral homes receive is as current as possible.  Our funeral home is in regular contact with local officials and ensuring public welfare is a primary concern. In addition, as part of our annual license renewal, we participate in public health and safety training.

As health officials have indicated, one way to limit the spread of the COVID-19 virus is through limiting public gatherings.  Our sympathies go out to anyone who has the additional burden of grief and loss during this time, and we are here to guide each family with their particular needs on an individual basis.  We encourage bereaved families to work with our funeral directors to create meaningful services that fall within the governor's emergency order of limiting large public gatherings.

By now, you are aware that another way to limit the spread of the virus is to refrain from going out in public if you have symptoms of COVID-19 or are feeling unwell. Please stay home to not only speed your recovery and prevent spreading illness, but to also protect those in high-risk groups.  If you are experiencing a cough, fever, or shortness of breath, we encourage you to not attend funeral services.

We are your neighbors and friends.  Funeral directors live and work in your communities and we take the impact of this pandemic seriously.

Please know that above all, we are committed to the families we serve.  We remain focused on maintaining high standards and ethical practices as we serve the dead and bereaved with the health and well-being of our communities in mind as we move forward together in the coming weeks and months.

Three Locations to Serve You
St. Pierre-Phaneuf Funeral Chapels, Springfield and Chicopee, MA
St. Pierre-Phaneuf Springfield Chapels, 7 Chapin Terrace, Springfield, MA - Phone: 413-737-1177
St. Pierre-Phaneuf Aldenville Chapels
St. Pierre-Phaneuf Aldenville Chapels
13 Dale Street, Chicopee, MA
Phone: 413-532-9806
St. Pierre-Phaneuf Fairview Chapels
St. Pierre-Phaneuf Fairview Chapels
506 Britton Street, Chicopee, MA
Phone: 413-533-3307
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